for Windows computers - Citrix Workspace for Windows, Citrix Workspace for Windows 11.You can learn how to do this watching our simple YouTube video tutorial or follow our step-by-step One Time Passcode (OTP) guide provides detailed instructions on how to download this app and set up your OTP on a smartphone or personal laptop.īefore you connect to CYC for the first time you will need to download a Citrix client: In order to access the network, you will need a One Time Passcode, which can be set up on a smartphone or home computer. download the appropriate Citrix Workspace.
To work remotely for the first time, you need do the following before you can log in If you don't know your login information or need assistance, contact our ICT Service Desk on telephone: 01904 552222. Staff and partners can get access to council communications systems, applications and ICT remotely, over a secure connection, if authorised to do so. Important information: If you have been contacted by ICT to upgrade Citrix on your Windows device, please download and follow this guide.